Key Benefits
Why Managed Services?
24/7 Support Availability
Available to you around the clock
Elastic Staffing
Scale capacity on-demand to match evolving needs
Predictable Cost Model
Only pay for what you use
Audit & Quality Assurance
Minimize your risks with standardized SLAs
Simplified IT / Network Ops
Minimize your management, overhead & staffing costs
Continuous Improvement
Drive CI with Kaizen methodologies
Service Offerings
Our Managed Services Framework
We understand the challenges your business faces everyday. Let us help make your job just a little bit easier. Our managed service frameworks reduce operational costs, minimize downtime, dedicate resources to business innovation, and streamline risk mitigation.
Transformation & Transition
Want the service without the hassle? We seamlessly transition your business into our management services model with minimal impact on your existing operations and analytics practice. From day 1, get up to speed with the most effective delivery structure, reporting requirements, resource and governance.
Data & Analytics Platform Maintenance & Support
Count on 24/7 support for our data and analytics applications from our experts. Whether corrective maintenance, production support, issue escalation, incident management, product enhancements, or application enhancements, we’ve got you covered.
Managed Analytics
Systech’s Advanced Analytics CoE and Big Data Center of Excellence (CoE) offers assessment, training, analytics and best practices expertise. Our application support pairs your business with leading IT experts to prepare you for whatever challenges cross your path. Increase the adoption of data analytics, data management, data quality and data reporting for less than our competitors. No provider can outperform our data mining, modeling, forecasting, optimization, simulation and experimental features.
Advisory Services
Systech’s Managed Services goes beyond the traditional staffing model. We aim to provide advisory services, developed in our Office of Technology to help ensure the highest level of service possible. These Advisory Services include:
- Analytics Roadmap & Storyboards
- Advanced Analytics & ML Use Cases
- Governance & Security Framework
- Cloud Analytical Platform Strategy
- Technology Sandbox – Exploration
- Platform & Technology Comparisons, Benchmarking & Recommendations
- Industry Best Practices & KPI Catalogs
- Thought Leadership & Strategic brain share
Kaizen Continuous Process Improvement
Systech embodies a “Kaizen” approach to delivering continuous improvement. Our key goals will be focused on ticket reduction, increased productivity, refined tools, streamlined process and automation. Our Kaizen is built on the following principles:
- Understand business priorities & expectations
- Proactive monitoring to maintain optimal performance and ensure business continuity
- Focus on root cause, solve rather than support
- Create repeatable & scalable solutions
- Eliminate redundancy via automation
- Keep pace with technology innovation and evolution
- Strategic guidance
- Constant communication with business & IT
Related
Delivering value in a Managed Services Arrangement
Case Study
Managed Services for App development empowered user-driven enhancements, problem-solving, and best practices sharing for a leading television network.
Managed Services 101
Blog
Are you in the pursuit of efficiency? Find out more about Managed Services, and how you can achieve a transformational outcome with your Managed Services Provider (MSP) and partner.
