Agentic AI for Insurance Fraud Investigations on Databricks

What to Expect  

Join us for a demo showcasing how Systech built an AI-powered Fraud Investigation Command Center for a leading Middle East insurer on Databricks. See how fraud investigators can ask questions in plain English or Arabic and instantly receive governed, data-backed insights drawn from both structured claims data and unstructured investigation documents.

Explore how Genie, multi-agent AI orchestration, RAG-powered document intelligence, and AI Functions work together to streamline fraud investigations, accelerate decision-making, and improve visibility into fraud trends, investigator performance, and operational ROI. You’ll also see how the entire solution is governed, monitored, and operationalized on the Databricks Data Intelligence Platform using Unity Catalog, Mosaic AI, MLflow, Vector Search, and Databricks Apps.

What You Will Explore and Learn  

AI-Powered Fraud Investigation
See how investigators use natural language queries in English and Arabic to retrieve instant insights across claims, fraud, and investigation data.

Genie & Multi-Agent Intelligence
Learn how Genie and AI agents work together to combine structured data with RAG-powered document intelligence for deeper investigations.

Fraud Analytics & Operational Insights
Explore real-time fraud trends, investigation ROI, recovery metrics, investigator performance, and high-risk case analysis.

Document Intelligence & RAG
Understand how claim documents are parsed, indexed, and transformed into searchable, citation-backed insights using Vector Search and GenAI.

AI Governance & Observability
Discover how Unity Catalog, MLflow, and system-level monitoring provide governance, lineage, security, token tracking, and AI observability at scale.

Who Should Attend

This 30-minute session is designed for insurance technology leaders, fraud investigation teams, data and AI professionals, analytics leaders, and platform engineering teams looking to modernize fraud operations using GenAI, agentic AI frameworks, and the Databricks Data Intelligence Platform.